Thank you for purchasing our digital products at KBG Fuzion.
We strive to deliver high-quality products to meet your needs. However, please note the following policy regarding refunds and returns for digital items:
Non-Returnable & Non-Refundable
Due to the nature of digital products, all sales are final once the product has been downloaded or accessed. Digital products are not eligible for return or refund under any circumstances. This includes but is not limited to:
- Templates
- Presets
- Icons
- Wallpapers
- Software downloads
- Any other downloadable content
Exceptions
We may consider exceptions in the following cases:
- Technical Issues: If there is a verified technical issue with the product that makes it unusable or prevents download/access, we will work to resolve the problem. In cases where the issue cannot be resolved, we may offer a replacement or store credit.
- Incorrect Product: If you accidentally receive the wrong digital product, please contact us immediately, and we will provide the correct item.
Support
For any issues or inquiries, please contact our support team at support@kbgfuzion.com. We are happy to assist with any concerns regarding the product’s functionality or usage.
For more information, you can also visit https://kbgfuzion.com/support.
By purchasing on our website, you agree to this Refund and Returns Policy.
